Cookie Policy
1. Introduction
This Cookie Policy applies to all websites operated by CYJAX, as well as the CYJAX Platform, which is accessible only to authenticated users. It explains how CYJAX uses cookies and similar technologies across both our public website and our Platform, and how you can manage your cookie preferences at any time.
Cookies are small text files that are downloaded to your device when you visit a website. Your browser stores these cookies and returns them to the website during future visits. Cookies allow websites to recognise your device and preferences and provide information to CYJAX that helps us improve your online experience. For more details about cookies, including how to delete or disable them, you can visit www.aboutcookies.org. Also see our section on more information and turning cookies off below.
2. How CYJAX uses cookies
CYJAX uses cookies to enhance the functionality and performance of our websites and Platform. These enable secure login, support enquiry forms and live chat, and allow us to collect information about your visit based on browsing activity.
Embedded third‑party content
We sometimes embed photos, videos, maps, and social media content from services such as Google, YouTube, LinkedIn, Twitter, and Facebook. When you access pages containing this embedded content, these providers may set their own cookies or request permission to do so.
CYJAX uses a combination of session and persistent cookies to:
- Enable secure login and essential platform functionality
- Facilitate website features, including forms, chat and embedded content
- Measure and improve website and platform performance
- Analyse usage patterns to help us enhance our services
- Support advertising efficiency on the public website
Your cookie choices are captured through our cookie banner. Non‑essential cookies are not set unless you choose to accept them. You may Accept All, Reject All, or Customise non‑essential cookies, with all options displayed equally to support informed choice.
3. Website cookies
4. CYJAX Platform Cookies
The CYJAX Platform (available only to authenticated users) uses cookies required for secure login, session management, platform functionality and product analytics. These cookies are not applied to public website visitors.
4.1 Platform Functional & security cookies
Set only for authenticated Platform users to support platform security and functionality:
4.2 Platform Analytics cookies
Mixpanel first‑party cookies are used for product analytics. Mixpanel does not set third‑party cookies and analytics are only activated where consent is required and provided.
These cookies do not track users across unrelated third‑party websites.
5. Third party websites
Our websites may include links to external sites operated by third parties. These websites are outside our control, and we are not responsible for how they use your information. You should consult their Privacy and Cookie Policies for further details.
6. How to opt out of cookies/ updating your preferences
Our websites and Platform function best with cookies enabled, and our cookies do not grant us access to your personal data. However, you may choose to reject or remove cookies at any time.
You can manage cookies in your browser settings. To find out how to delete or control cookies in your browser, visit: how to delete cookies and how to control cookies.
7. How to contact us
Questions, comments and requests regarding this Cookie Policy should be sent to privacy@cyjax.com. If your enquiry relates to your personal data or our wider privacy practices, please refer to our Privacy Policy or contact our Data Protection Team at the same address.