Cookie Policy

1. Introduction

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Software on your device, for example a web browser, stores the cookies and sends them back to a website next time you visit. Cookies allow websites to recognise your device and preferences and provide information to CYJAX which can be used to improve your online experience.

1.1. How cookies are used by CYJAX

CYJAX uses both session and persistent cookies to enhance user experience to enable you to make enquiries through forms and live chat and collect information about your visit to our website based on your browsing activity. We also sometimes embed photos, videos, maps, and social media content from websites such as Google, Twitter, Facebook, LinkedIn, and YouTube. As a result, when visiting this embedded content, cookie information and permissions for these sites may be presented to you.

Cookies are used to improve services for you. For example by:

  • Enabling a service to recognise your device so you do not have to give the same information several times during one task
  • Measuring how many people are using services to make them easier to use and to ensure there is enough capacity for them to function quickly
  • Analysing data to help us understand how you use our services so we can improve them.

CYJAX uses the following types of cookies:

  • Necessary
  • Functional
  • Advertisement
  • Analytic

Session cookies usually store a Session ID that is not personally identifiable to users, allowing you to move from page to page without having to log in repeatedly.

Session cookies are only valid during your browsing session and expire when the browser is closed.

1.2. Website

The type of information gathered relates to the amount of time spent on the website and the pages visited. Any personal information CYJAX collects through cookies will be at your personal instigation by requesting further information, a demonstration, a quote or through the chat function.

When you view our website for the first time from a new device, you will see the following message pop up: “We value your privacy. We use cookies to enhance your browsing experience, serve content and anlayse our traffic. By Clicking “Accept All”, you consent to our use of cookies”

1.3. Our platform cookies

All cookies used on our platforms are essential/ necessary cookies. These cookies are strictly necessary to provide you with services available through our platforms.

1.4. Other websites

We sometimes have links to other websites, but these websites are not under our control. Therefore, we will not be liable for any issues arising in connection with their use of your information, the website content or the services offered to you by these websites. For further information on these websites, you should consult their Privacy and Cookie policies.

1.5. How to opt out of cookies/ updating your preferences

Our website works better with cookies enabled. Our cookies do not give us or anyone else access to your personal data. We advise you to keep cookies enabled. However, you can choose to reject them.

2. How to contact us

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